Return Policy

PAYMENT

VersaSound  accepts most major credit cards including Visa, MasterCard, American Express and Discover.

DELIVERY

All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply.

RETURN POLICY

Returns will be accepted within 14 days of receipt, where goods are returned in perfect condition and where possible in their original packaging with all tags attached.

100% MONEY BACK GUARANTEE

As a United States and International customers, you have up to 14 days from the day after you receive your order to cancel and return goods you have ordered from us.

You can cancel by contacting our Customer Service team via email.

  • You will have to bear the direct cost of returning the goods and they must be returned within 14 days from the day on which you communicate your cancellation of the contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
  • If you cancel your order we will reimburse you within 7 days from when we receive the goods back or when we receive proof you have sent the goods back (whichever is earlier).
  • We will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for any ‘diminished value’ of goods e.g. scratched or tampered headphones.
  • We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.